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FREE SHIPPING ON orders over $100
PERSONALISED ORDERS TAKE 7- 10 BUSINESS DAYS TO MAKEThey will be shipped after this time.

FAQ

WHAT ARE HAUS OF DIZZY JEWELS MADE FROM?
We source only the best materials for our jewels. Our beautiful acrylics are carefully hand picked and we only use the highest grade of surgical steel for our earring posts.
HOW ARE THEY MADE?
We design, laser cut, hand paint and assemble. We have a small team in the heart of Fitzroy hand making every piece to perfection.
DON'T HAVE PIERCED EARS, NO WORRIES WE GOT YOU!
We have the option of clip ons for all our earrings (except for the teeny tiny ones).
DESCRIPTION OF ITEMS:
We strive to be as accurate as possible in our descriptions of our items. Colours may vary with certain acrylics and look different on your computer screen. We only use the highest quality.
RETURN POLICY:
If you aren't satisfied with your purchase please contact Haus of Dizzy and we will work out a solution for you. Please contact Haus of Dizzy within 3 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer is to pay for any returns of items and full refunds are at the discretion of Haus of Dizzy. Read our Return Policy here.
REPAIRS:
We are always happy to repair your jewellery, if you are in Fitzroy you can always arrange to bring it to our studio and one of our lovely staff will assist you. Otherwise you can organise to send it to be repaired.
Please contact us here.
DIZZY DOLLARS (GIFT VOUCHERS):
Make it rain bling with Dizzy Dollarz!
Once you have purchased your gift voucher a unique code will be sent via email. These are virtual and you will not be posted anything physical. 
Dizzy Dollarz are available to redeem at hausofdizzy.com and Haus of Dizzy events only.
TURNAROUND TIMES:
Everything is made to order so we don't waste any materials.
Custom pieces take 5-10 days to make and all other pieces are 2-3 days to dispatch via your postage option. All items are shipped from Melbourne with Australia Post. Please order well ahead of that special occasion so we get them to you on time and follow AusPost for network updates.
CAN I WEAR HOD IF I AM NOT A FIRST NATIONS PERSON?
Absolutely! Kristy designs so many fabulous pieces to be inclusive of everybody. We also have an Ally friendly category if you want to be certain. Our pieces are all about starting conversations about issues that are close to our hearts. 
HOW DO I STORE MY DIZZY JEWELLERY?
Keep your jewellery safe in its original box or store in an alternative cool, dry place. As tempting as it will be to wear your jewellery 24/7, make sure to remove before bed as our jewellery is fragile and may get damaged. Please don't throw your Dizzy jewels in your handbag as they may scratch and or break.
 HOW DO I CLEAN MY DIZZY JEWELLERY?
Keep water, perfume, sprays and lotions away from your jewellery as moisture can discolour metal parts. Use a soft cloth to clean your jewellery. This will help to remove any fingerprints, dust and keep your jewellery looking as good as new.
HOW DO I BECOME A STOCKIST?
Fill out our form here, and we will be in touch :)