We’re committed to sourcing only the best materials for our products. Our stunning acrylics are carefully hand-picked, and we use only the highest grade of surgical steel for our earring posts to ensure quality and comfort.

For our clothing, we proudly source all materials ethically—working with trusted suppliers in Melbourne and Yuni, our Bali manufacturer for Haus of Ziggy Lee items.

For our acrylic products, we design, laser cut, hand paint and assemble everything in our Fitzroy studio. We have a small team of women who make every piece by hand, to perfection.

Our clothing products are all heat-pressed in Haus by our team, with the pieces themselves being sourced from AS Colour.

Custom pieces take 7-10 days to make and all other pieces take 4-5 days to dispatch via chosen postage option.

All items are shipped from Melbourne with Australia Post. Please order well ahead of that special occasion so we get them to you on time and follow AusPost for network updates.

Please note: everything made to order so we don't waste any materials.

Yes! Majority of our earrings come with a clip-on option, excluding any earrings with hooks or the teeny-tiny ones!

We endeavour to provide accurate descriptions for our products. Various acrylics/fabrics might result in colour variations that may appear differently on your screen. We exclusively utilise premium quality.

If dissatisfied with your purchase, please contact info@hausofdizzy.com for a resolution. Reach out within 3 days of purchase.

To return, ensure the item is unused, in original condition and packaging. Customers cover return costs, and refunds are at Haus of Dizzy's discretion.

Refer to our Return Policy.

Yes! If you're in Fitzroy, feel free to visit our flagship store where our team will aid you.

Alternatively, you can arrange for it to be sent in for repair. Please contact info@hausofdizzy.com for further assistance.

Once you have purchased your gift voucher, a unique code will be sent via email. These are virtual and you will not be posted anything physical. 

Dizzy Dollarz are available to redeem at hausofdizzy.com and Haus of Dizzy events only.

Absolutely! We strive to create designs that are inclusive for everyone. For those seeking specific options, we have an Ally-Friendly category. Our pieces are thoughtfully crafted to inspire meaningful conversations about the issues that are important to us.

We recommend storing all jewellery in its original box or in a cool, dry place - to remain of excellent condition. Remove jewellery before sleeping or entering water, as they are more likely to be damaged. Additionally, we advise against placing your Haus of Dizzy jewellery loose in a handbag, as this may cause scratching or breakage.

Keep water, perfume, sprays and lotions away from your jewellery as moisture can discolour metal parts. Use a soft cloth to clean your jewellery. This will help to remove any fingerprints, dust and keep your jewellery looking brand new.

Please fill out this form and we will be in touch.

Otherwise, please contact us at info@hausofdizzy.com, for any queries.